Customer Reviews
Read our latest customer reviews
Testimonials
Our latest reviews from allAgents
Great service, very thorough and excellent communication throughout the purchase.
Juliette Huberman | 16 November, 2024
We bought our home in October 2024 through Richard James and had the great fortune of having Natalie Leon negotiating the transaction. She has been very professional, thorough in her interactions with us but most of all, she was so thoughtful of about every little thing that would matter to us. Natalie understood our requirements well and she showed us exactly what we required. This allowed us to compare properties that we saw, but each still having something unique/ different about them; their own USP. She was on the ball all the way through and always so respectful with us and our team - it was one of the reasons we were ready to exchange within just a few weeks. She went out of her way on more than one occasion, above and beyond what one might expect of an agent and for that we are very grateful, so thank you very, very much Natalie!
Blaise DSilva | 16 November, 2024
Natalie was very supportive throughout the whole process. She was in constant communication with us and did everything to speed the process along. Thanks very much, Natalie!
Gabriella Liberman | 15 November, 2024
Excellent communication throughout the selling process. Negotiated the final sale well.
Jason Winthrop | 18 September, 2024
Natalie was a fantastic agent always going above and beyond to make sure we were always kept up to date and in the loop. Natalie took so much stress out of the purchase through her willingness to get the deal done and can't thank her enough for helping us secure our dream home. Recommend Richard James very highly!
Guy Woyda | 18 September, 2024
We received a great service from Richard James when they helped us sell our property at the same time we were looking to buy.
Joseph helped us in this process and was always very professional, patient and persistent.
If you are looking for a professional and high-quality estate agent, Richard James is the one to go for!
Catarina Duque | 29 August, 2024
We cannot recommend Richard James highly enough. The service we received was a revelation from start to finish and we basically did very little. We dealt with Natalie mainly and could not have been in more capable hands. She was lovely to work with and there is nothing she doesn't know about the process. We had a buyer in the first week and she literally took over the sale and kept us informed at every stage.
Ed Mcweeney | 20 August, 2024
Offered and exchanged within 8 weeks. Definitely one of the quickest process I've experienced. Highly recommended.
GL | 19 August, 2024
A very professional service from all the team at RichardJames . Alway available and returned calls whenever possible very quickly .
Robert Shipton | 18 August, 2024
Really happy with the service, especially from the agent Joseph who dealt with any questions, queries so quickly and efficiently.
Sian Rand | 5 August, 2024
Natalie delivered again for me on the sale of 2 detached houses in Mill Hill. Highly recommended, always chasing lawyers to get the deal done, thanks very much indeed!
James Daniel | 17 July, 2024
Natalie was a great support, making the buying process as smooth as possible. She helped with all questions I had, was transparent, and pushed gently where required, keeping me calm and motivated along the way. This is my third time going through the buying process, and the best experience I've had with the buying process.
Athena Michaelides | 17 July, 2024
Thanks to our excellent agent for all her efforts and expertise which resulted in a very smooth and efficient process of sale. We are extremely satisfied.
We can only hope that the new owner of the property will be as happy there as we have been.
Julia Evans | 12 July, 2024
We just bought a house through Richard James and dealt with Joseph who was brilliant throughout the entire process.
Very professional and a pleasure to work with
H | 31 May, 2024
I recently purchased a property in Mill Hill area through Richard James and the dealt with Joseph Bookman. Joseph was very professional in his approach, always available to help via phone or emails, very quick to resolve any issues, he kept me informed thought the whole process and was very efficient in his approach. Many thanks to Joseph for supporting me through this process.
Alex Bahamin | 10 May, 2024
Purchased a property in Mill Hill through this agency and it was a smooth easy process. We dealt with Natalie who was always available, willing to answer any question (no matter how basic) and I would definitely sell my property through them when the time is right.
Avi Nejad | 8 May, 2024
Big shout out to Natalie Leon. Our detached house in Mill Hill was marketed, sold and completed within 2 months. Natalie was a pleasure to deal with. Great communication and very proactive. Strongly recommended!!!!!
James Cohen | 6 May, 2024
Amazing service would highly recommend! Thank you Natalie for making everything so easy for us :)
Chantelle Benjamin | 5 May, 2024
The height of professionalism and customer service and care. Right from the beginning we knew we were in the best hands possible. We have sold and bought our new house with Richard James and Natalie Leon has held our hand the whole way though this stressful yet exciting process. Always at the end of the phone, Natalie went above and beyond for us. So grateful to her and to Richard and James too.
Juliet B | 30 April, 2024
We recently bought house and Natalie from Richard James Estate agent helped us through the process.
From booking our first viewing to the final handing over of the keys Natalie was very quick and fast.
She helped us throughout the process and made this purchase happen.
As soon as our offer was accepted she formed the whats app group and she was always available to respond on the group on our queries.
House purchase is a very stressful process. Many thanks to Natalie for being with us and supporting us in this process.
Thanks
Ashwini Sethi | 29 April, 2024
Would 100% recommend Richard James Estate Agents. Not only was Natalie Leon always available at every stage of the sales process, she also supported us where she could with our purchase too. She has great knowledge, expertise, professionalism, dedication to her client and retains a common sense and practical approach throughout. A well deserved 5 star review.
Andrea Passe | 26 April, 2024
I cannot recommend Richard and Natalie of Richard James Estate Agents highly enough! My house in Woodside Park (N12) went under offer within 10 days of it going live, having secured multiple offers that completely exceeded my expectations. Making the decision to sell after being here for more than 20 years was an emotional move for me and their advice and kindness was invaluable. Nothing was too much trouble for them and they went above and beyond to make this experience as seamless as it was - I will be forever grateful to them! If I ever have to move again from wherever I am, I will 100% be coming back to them!
M S | 17 April, 2024
I cannot recommend Richard and Natalie of Richard James Estate Agents highly enough! My house in Woodside Park (N12) went under offer within 10 days of it going live, having secured multiple offers that completely exceeded my expectations. Making the decision to sell after being here for more than 20 years was an emotional move for me and their advice and kindness was invaluable. Nothing was too much trouble for them and they went above and beyond to make this experience as seamless as it was - I will be forever grateful to them! If I ever have to move again from wherever I am, I will 100% be coming back to them!
M S | 17 April, 2024
Over 20 viewings
Multiple offers and the final being exactly on the money.
You won’t be disappointed in their service and prices they can achieve
Joshua Silverman | 8 April, 2024
Richard James did an excellent job from start to finish. They sold my house off market and managed drum up fantastic interest without any marketing material, which is all down to their local connections and network in the area. Natalie oversaw what proved to be a not so straight forward sale and was instrumental in our onward purchase. Highly recommend.
Craig Rosenblatt | 21 March, 2024
We felt confident from the start Richard James would sell our house quickly, and they did exactly that. Always answered the phone/emails very quickly and were there for us whenever we needed. Highly recommend
Lauren appel | 20 March, 2024
Outstanding service from Anthony Cooper. He’s been so helpful and made the whole process easy for my elderly mother.
moloud ghashghaee | 15 March, 2024
Joseph is my negotiator. He is so lovely and brings up everything that I need. Followed up on everything quickly.
Danielle da Costa | 13 March, 2024
Natalie was one of the best agents we worked with throughout our one-year house search. She was very communicative and professional, keeping us up to date with the latest progress throughout the chain. Natalie was the agent for the seller of our house and so was not working for us directly. However, from the moment we enquired about the property she was conscious of our needs and kept us informed whenever the situation of the various sellers in the chain changed. Her helpful updates ultimately allowed us to buy a lovely property we otherwise would have dismissed. We highly recommend Natalie as an agent and will be requesting her services one day if we decide to sell our new house.
Penny Jungreis | 4 March, 2024
Anthony Cooper was incredibly helpful throughout the entire moving in process. He was personable and well organised enabling a seamless move.
Michael Jobling | 4 March, 2024
Richard James offer a fantastic service, they are unfront and trustworthy taking out a lot of the stigmas that come with rental agencies. Working with Anthony Cooper is a real pleasure, he is very personalable and honest, his advice was useful and we rented our home with peace of mind within just a few days of it being posted. Since he has been fantastic with communication and managing the little hiccups that have popped up with the tenant, giving me the confidence Richard James war the right choice for us.
Malinie Naidoo | 2 March, 2024
We recently retained Richard James to sell our family home and we bought our subsequent property through them as agents. I would highly recommend them. In particular, I would like to commend James Goldsobel and Natalie Leon for their outstanding professionalism, responsiveness and commitment to finding solutions and making progress. I would highly recommend them both. Their client care and devotion to getting the job done was of the highest quality.
Mark Irving | 28 February, 2024
Fantastic estate agents! Sold our house in record time allowing us to move on a purchase. Efficient, professional and helpful. Thank you Natalie, Richard and the team
Jacob Symons | 8 February, 2024
Richard James estate agent were crucial in finding us our dream home! They are honest and have your best interests - would highly recommend if you are selling/buying a property in the area!
Jessica Yudt | 6 February, 2024
Natalie from Richard James has been a huge help to us in buying our first home. She was diligent, transparent and open during the entire process which made navigation easier for us. She helped us throughout and was thorough with follow ups.
Highly recommend her professionalism !
Shagun Kush | 1 February, 2024
Having just completed on a purchase through Richard James, I highly recommend using them if you plan on acquiring or disposing of a property.
Joseph was extremely efficient and was excellent at communicating with all parties throughout the transaction. Nothing was too much for him, he ensured all needs were met and no stones left unturned.
An absolute pleasure dealing with Joseph and the Richard James team. We will certainly be using them again.
Bradley Freedman | 19 January, 2024
Natalie of Richard James has shown real professionalism as well as tenacity to sell our home despite some of the worst economic conditions for 15 years and mortgage rates more than doubling. I would recommend her and the wider Richard James team without hesitation.
Michael Barker | 5 January, 2024
Richard James recently sold my home. In particular Richard and Natalie who both have dealt with the sale were an absolute pleasure to deal with. Their knowledge, experience and expertise were abundantly evident throughout the entire process. There determination and drive to deliver a successful outcome were clear to see from day one. Their availability to provide advice and guidance throughout were exceptional. Others could do well to follow their insane level of client service. Thank you!!
Colin | 2 January, 2024
Very quick and responsive service, giving peace of mind.. So far I had struggled to get a reliable response from agencies, finding it hard to get a viewing. Anthony Cooper from Richard James has been amazingly helpful.
Nazaret Jareno | 21 December, 2023
Richard James have handled sales and purchases of two homes plus the rental of a number of properties. They are extremely professional and helpful. In particular I would like to mention Anthony Cooper who handles rental. He is diligent and thorough which means that I do not need to constantly check progress as he keeps me informed at all times. Really great service.
Jeremy cowan | 21 December, 2023
Very efficient! Natalie stayed on top of everything to ensure we got the deal over the line.
Nick Goldstein | 14 December, 2023
Natalie Leon from Richard James was the agent for the house we just purchased. Throughout the process she has been professional, approachable and always available for any queries we have had. She has also been the driving force in pushing the sale forward so that we could exchange in the time slot that was required for both us and the sellers. I highly recommend working with Natalie if you are looking for a very efficient and dedicated agent!
Hannah Goldstein | 13 December, 2023
Richard James have provided extraordinary customer service, end to end. Moving house can be stressful, having an agent that takes personal pride in the outcome is essential. Natalie went above and beyond to make sure we sold our house and bought something we loved. She was always available, professional and genuinely we could not have done it without her. We cannot thank her and Richard James enough and would always recommend her/them as agents.
Joanna Pacifico | 26 November, 2023
When I first met Natalie Leon’s 6 months ago, at the start of our house purchasing process, I knew she was the agent I wanted to find our new home through… a few months & many curve balls later (NOT with Richard James) 3 weeks ago Natalie showed us a property, we exchanged last week & move in 9 days! A record for everyone involved. Natalie has been both professional and extremely efficient throughout with a good dose of friendly too! I would not hesitate to recommend both Natalie & Richard James Estate Agents to anyone looking to sell or purchase. Thank you for helping us to find our dream home x
Susan Finch | 22 November, 2023
Having spotted just the right property we were looking for on Zoopla, I contacted Richard James immediately. Anthony arranged a same day viewing then guided us efficiently through the Tenancy process. He explained everything and was always there to answer queries. He provided a friendly and efficient service and arranged a few repairs very swiftly. 10/10 for service! MM
Professional and excellent service from Anthony Cooper who helped rent my flat quickly and efficiently Sandhya
I rent property via agent Anthony Cooper-Richard James Agency. He provided me very profesional services, everything was fast, I received all contract and relevant documents in 2 days. All helpful information he printed for me He keeps calm and friendly to cut stress with moving On the scale of 5 it is 5 star services Thanks Anthony Ilza Ilza l (Tenant)
We are extremely pleased with our flat and the service and support we received from Adam and the rest of the team. Adam was very helpful and professional! Abi
From the beginning, Natalie Leon has been an alpha female...SO often one is disappointed by mediocre service, in fact, I now expect it, but with Natalie this was certainly not the case. Natalie has been a model of professionalism, efficiency and knowledge. She has held our hand every step of the way from first viewing to exchange of contracts and beyond. I have been so impressed by her handling of the whole process...If only everyone provided such world class service, the world would be a far more efficient and happy place....I cannot recommend Natalie Leon as an estate agency highly enough....Mrs May...you should take notes!! Mrs René Anisfeld Rene Anisfeld
After meeting five agents, we selected Richard & Natalie, for credible enthusiasm and sensible pricing. The marketing was well planned and executed, and the pictures of the house looked drop dead gorgeous! The house was not the most difficult to sell, but there were lots of opportunities for errors and laziness which could have resulted in failure and Richard & Natalie made none of these. Agents have little standing to tell a prospective buyer and their challenging lawyer what to do and when to do it, but Richard & Natalie managed this phase with care & expertise. This market (Quarter 4, 2018) is very difficult and I have no hesitation in recommending Richard James as a trustworthy and efficient agent for a large value transaction in a challenging market. Mill Hill branch
We just wanted to thank you once again for all of you hard work over the past few months. We know it hasn't been easy but has been an absolute pleasure for the two of us to work with you. We can't wait to show you around once we've put our stamp on it (architect and builders coming round tomorrow to agree on plans 😊). Louisa and Steven Black
Highly recommended our house was sold within 5 days , Natalie was fantastic and made the whole process stress free from start to finish. Jacqueline
Moved to mill hill recently, the whole process from viewing to move in went swimmingly, this was down to my attentive, approachable and easy going agent Anthony Cooper. Even post move Anthony has been outstanding and is a credit to Richard James, would recommend this agency! Seb
From start to finish our local estate agents - Richard James were a pleasure to work with. The house photos were amazing, the property sold within days, everything was quick an efficient. Highly recommend them. Richard (Vendor)
“…Because actions speak louder than words!...”
